Your Privacy

At WISE Inclusion Hong Kong Limited (“WISE”, “we”, “our”, “us”), we are committed to protecting your privacy as an online visitor and user of our website (“Website”) and recipient of our job-matching and employment services (together with the Website, the “Services”). We only use the information we collect about you to maximise the services that we provide to you or to enable us to assess your eligibility for services or to provide our services that you have registered for.

We respect the privacy and confidentiality of the information provided by you and are committed to implementing and complying with the data protection principles and relevant provisions under the Hong Kong Personal Data (Privacy) Ordinance. Please read our Privacy Policy carefully.

You may change your details at any time by advising us in writing via email at hello@wiseemployment.com.hk or one of our alternative communication channels which may be found in the Contact Us section of our About page.

If you are under the age of 18, you undertake that you have the consent of your parent or legal guardian to register an account on and use the Service.

Individual profile and company details are not used for any other purpose except as outlined in this privacy policy. Such details are only shared with a third party supplier when it is required by law, for services which you have requested, or to protect copyright, trademarks and other legal rights.

Types of personal information that we collect:

Information collected for job seekers includes:

• Basic contact and biographic information, such as your full name, telephone number, address, email address, date of birth
• A copy of your Hong Kong identity card (as required by the Employment Agency Ordinance)
• Whether you are currently registered with another employment services provider
• resident/citizen status
• Current hours of employment
• Full-time or part-time student status
• How you heard about WISE
• Whether or not you have a disability/illness/injury
• Additional information required to match job seekers with appropriate programs and services

Information collected for employers include:

• Basic contact and biographic information such as business / corporate information, your or your representatives’ (as applicable) full name, telephone number, email address
• Information about the job posting or job opening, including job location and brief position/role description
• How you heard about WISE
• Additional information required to match employers with appropriate programs and services

We may also collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to a survey, leave questions and comments about us and our Services, call us or communicate with our customer support.

We may collect personal information from you when you:

• submit a web form
• deal with us over the telephone
• register for our Services at one of our offices
• e-mail us
• sign up for one of our newsletters
• participate in an online promotion
• provide us with feedback
• complete online surveys
• contact, comment on, post to, like or follow any of our social media channels
• ask us to contact you after visiting our website
• engage with our online and offline advertising

Purpose of processing your personal information

We use your personal information for the following purposes

• provide you the Services
• improve our Services
• communicate with you about our Services
• provide you with support in relation to our Services
• provide you with direct marketing materials, newsletters and updates regarding our Services
• provide you with direct marketing materials, newsletters and updates regarding our Services (If you have consented to direct marketing) If you wish to opt out of receiving any such information you may let us know by emailing us at hello@wiseemployment.com.hk at any time to unsubscribe and your request will be actioned promptly.

Storage and security of your information

Storage and security

We strive to ensure the security, integrity and privacy of personal information submitted to our website is maintained, and we periodically update our security measures in light of current technologies.

Data Retention

We do not keep your data for longer than is necessary to fulfil the relevant purposes described above, unless we are required or permitted to do so under applicable laws. For example, if you are a job seeker, we will retain your personal data for the duration of our business relationship to support you with job placements over many years and potentially throughout your careers; and we will also retain a record of certain of your personal data for the minimum period as stipulated under the Employment Ordinance (Cap. 57).

Disclosure of Information

We will use all reasonable means to protect the confidentiality of your personal data while in our possession or control. We will not knowingly share any of your personal data with any third party other than as further described below, including our service providers who assist us in providing or storing the information and/or Services we are providing to you.

Any non-personal information, communications and material you send to this website or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing programs and services.

Who do we share your Personal Data with?

We use service providers who assist us in providing the Services that process information identified in this privacy policy for the purpose of providing the Services (such as data storage services).

If you are registered with us as a job seeker your information may be shared with relevant government departments as well as internally with relevant WISE staff, matching each job seeker to the employment programs and services relevant to his/her circumstances.

If you are registered with us as an employer, your (and/or your representatives’) information may be shared with relevant government departments as well as internally with relevant WISE staff, matching employers’ recruitment requirements with the job seekers.

In addition, we may from time to time, need to disclose certain information, which may include your personal data, to comply with a legal requirement or obligation, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your personal data where required, to protect the rights, property or safety of WISE, its employees, users, or third parties.

Finally, if there is a change of control in one of our businesses (whether by merger, sale, or otherwise), or a sale or transfer of its assets, user information, which may include your personal data, could be disclosed to a potential purchaser under an agreement to maintain confidentiality, or could be sold or transferred as part of that transaction.

Your Rights

As a Hong Kong data subject, you have legal rights in relation to the personal information we hold about you (to the extent permitted under applicable laws and regulations). To exercise any of your rights, please contact us at hello@wiseemployment.com.hk You are entitled to make a subject access request to receive a copy of the data we process about you, a data correction request as well as a right to reject to the use of your personal data for direct marketing purposes. A fee may be chargeable by us for complying with a data access request.

Cookies

Our website uses cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services. These ads may appear on this website or other websites you visit.

A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. We will be able to access the information stored on the cookies and record how you use our website. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website.

If you accept cookies during your use of this website or continue to view our website, you will be acknowledging that your personal information is being collected, stored, accessed and used as outlined in this privacy policy.

We may work with third parties, such as Google AdWords, to serve you advertising that is relevant to you. We do not share information that personally identifies you, such as your name or email address, unless you give us your permission. To find out more information about the use of cookies by Google AdWords, you may visit their cookies policy here.

Links

This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Third parties

We do not and will not sell or deal in personal or user information. We will never disclose your personal details to a third party except the necessary information required by providers of programs or services you have requested.

We may however anonymise and/or aggregate the data, and use in a general sense without any reference to your personal data to create marketing statistics, identify user demands and to assist it in meeting user needs generally.

Changes in Privacy Policy

As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return to check this page periodically to see if there are any updates or changes to this privacy policy.

If you have any questions or concerns at any time about our privacy policy or the use of your Sensitive Information, please contact us at hello@wiseemployment.com.hk and we will respond within 48 hours.